Rates to accept foreign Credit Cards have increased MasterCard Canada just increased their "Network Assessment Fee" to 1.13% that is on top of the current fee of .09%, Interchange Fees and Processor Fees. There is however a program with many of the Processors to return...
A local hotel had purchased a Property Management system was trying to get it integrated with a recommended Processor but after several months it still wasn’t working. We were able to find another Processor who was able to integrate with the system and were able...
Doing our monthly report we noticed a large new fee on one of our clients’ statements. We started to investigate and were finally able to discover how the fee was triggered and it was not due to anything the merchant was doing. Turned out to...
While negotiating a new processing contract for a client we discovered that the Property Management System was not able to store pre-authorizatons. The Payment Processor agreed to provide their “Vault” for this purpose. We realized that this Processor charged a monthly fee for storing information....
A retail company was referred to us because they were being charged over $17,000 in cancellation fees when they changed Payment Processors. Upon checking their information we determined that they actually did not own any cancellation fees in keeping with the Code of Conduct for...
A retail company with several outlets was referred to us by another happy client. We were able to find a new processor a 60% savings in fees totaling $105,000 in the first year. We also avoided cancellation fees which the original processor calculated on “Liquidate...
Checking monthly statements for a longtime client we noticed a new fee hidden at the bottom of the statement. We contacted the Processor and were able to get the increase reversed immediately....
We were helping a client change processors to improve rates, statements and support. When we gave notice to the current processor they balked at waiving the cancellation fee. We asked them to provide a copy of the original acknowledged terms and conditions that outline the...
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BofM and RBC have been negotiating to sell Moneris the largest and one of the last Canadian Payment Processors to an American Investment firm. The sale is not final but may close if all conditions are fulfilled in the first quarter of 2027. We have...